Evaluation of supply chain management, operations strategy and critical performance principles

Travail d'étude , 2018 , 14 Pages , Note: A

Gestion d'entreprise - Direction d'entreprise, Management, Organisation

To manage the resources correctly, operational management is essential to the organization to develop services and products successfully. Resources of an organization are including people, technology, materials or information. To generate such products and services, it is essential that the resources are consumed technically and wisely. Thus carefully handling the elements is all about proper operational management that is producing results such as services and products. To generate goods and services, the operation management helps in combining all the activities going on in the organization. The report below explains the procedure of evaluation of supply chain management, operations strategy, and critical performance principles. Using the operation management different kinds of competitive strategy is analyzed. It is believed that operations management is used to improve the organization’s strategies. In the end, few suggestions and recommendations are given to help in enhancing the four operation strategies consumed in the chosen companies.

Table of Contents

1. Introduction
1.1 Company Background

2. Key Operations Management Processes
2.1 Operations Management in Service Industries
2.2 Operations Quality Control
2.3 Innovation Culture
2.4 Supply Chain Management Processes
2.5 Operations Capacity Management

3. Performance Measurement
3.2 Performance Objectives of Operations Management
3.3 Speed of Operations
3.4 Achievement of customer satisfaction
3.5 Production processes
3.6 Value Addition
3.7 Quality Improvement

4. Evaluation of SCM at Zappos

5. Recommendations to improve Operations Management

6. Conclusion

References

• Université: BPP University
• Note: A
• Auteur: Muhammad Khurram (Auteur)
• Année de publication: 2018
• Pages: 14
• N° de catalogue: V489723
• ISBN (ebook): 9783668977600
• ISBN (Livre): 9783668977617
• Langue: anglais
• mots-clé: business operations, operations management, Zappos, change mangement, operations management processes, Operations Quality Control, Supply Chain Management Processes, Operations Capacity Management, Performance Measurement, Performance Objectives, customer satisfaction