Conflict is an inevitable part of the human interaction that occurs at all levels in the society such as interpersonal, intragroup, international and international. However, it is clear that conflict can be healthy or unhealthy for the parties involved. Notably, it is a common phenomenon experienced in every society on a day to day basis, therefore, it is important for the relevant parties to address it at an early stage. The purchasing and supplies functions involve a lot of human interaction thus making conflict among the involved parties inevitable. Purchasing and supplies functions often experience conflict which has to be addressed to ensure the function/department is able to perform its function effectively. This paper focuses on conflict management in purchasing and supplies function within organizations.
CONTENTS
Conflict Management in Purchasing and Supplies Function
INTRODUCTION
FUNCTIONAL AND DYSFUNCTIONAL CONFLICT
LEVELS OF CONFLICT
Intrapersonal Conflict
Interpersonal Conflict
Intragroup Conflict
Inter-Group Conflict
Intra-Organizational Conflict
CAUSES OF CONFLICT
APPROACHES/MODELS TO CONFLICT RESOLUTION
The Thomas Kilmann Model
The Win-Win Approach
FORMAL MECHANISM OF CONFLICT RESOLUTION
Disciplinary Procedures
Alternative Dispute Resolution Mechanism (ADR).
SIGNS OF CONFLICT
ADVANTAGES OF CONFLICT MANAGEMENT
CONCLUSION
References
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Téléchargez vos propres textes! Gagnez de l'argent et un iPhone X. -
Téléchargez vos propres textes! Gagnez de l'argent et un iPhone X. -
Téléchargez vos propres textes! Gagnez de l'argent et un iPhone X. -
Téléchargez vos propres textes! Gagnez de l'argent et un iPhone X. -
Téléchargez vos propres textes! Gagnez de l'argent et un iPhone X.