The essay was aimed to explore the theoretical understanding of conflict nature in working environment, as well as conflict management concept by means of its usage for effective management strategy in achieving the results. Literature review showed that it is indeed possible to find the right balance between application of conflict management technics and keeping the healthy atmosphere within a team at optimal level. Specifically, the mediation process, its benefits, limitations and hidden obstacles expressed in conflict asymmetry, is discussed as one of the ways to cope with conflicts and stay balanced.
Inhaltsverzeichnis (Table of Contents)
- Introduction
- Literature review
- Defining the terms
- Implementing conflict management
- Empirical findings
- Conflict management costs
- Mediation
- Benefits and limits of mediation
- Conflict asymmetry
- Discussion
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
The primary goal of this essay is to delve into the theoretical understanding of conflict in the workplace, along with exploring the concept of conflict management and its application in achieving optimal management strategies. The essay aims to demonstrate that a balance between applying conflict management techniques and maintaining a healthy team atmosphere is achievable.
- The nature of conflict in the workplace
- Effective conflict management strategies
- The role of mediation in resolving conflicts
- The impact of conflict asymmetry on mediation processes
- The importance of a healthy team atmosphere for productivity and innovation
Zusammenfassung der Kapitel (Chapter Summaries)
- Introduction: This chapter introduces the essay's objective and outlines the importance of understanding and managing conflict in the workplace. It highlights the prevalence of conflict in various settings and emphasizes the need for effective conflict resolution skills, particularly in team-oriented environments. The chapter also emphasizes the potential benefits of conflict resolution, such as improved productivity and creativity, when managed effectively.
- Literature Review: This chapter explores various definitions of conflict and examines different perspectives on conflict management. It delves into the historical evolution of perspectives on conflict, highlighting the shift from viewing conflict as inherently negative to recognizing its potential for positive outcomes. The chapter also introduces the concept of mediation as a conflict resolution approach, outlining its benefits, limitations, and the challenges presented by conflict asymmetry.
Schlüsselwörter (Keywords)
This essay focuses on the key terms and concepts of conflict, conflict management, mediation, and conflict asymmetry. It explores the theoretical foundations of conflict within the workplace, investigates the effectiveness of various conflict management strategies, and analyzes the potential impact of conflict asymmetry on mediation processes. These concepts are explored in relation to achieving a balance between conflict resolution and maintaining a positive team atmosphere.
Frequently Asked Questions
What is conflict management in the workplace?
It is the process of identifying and handling conflicts sensibly, fairly, and efficiently to maintain productivity and a healthy team atmosphere.
How can mediation help resolve workplace conflicts?
Mediation involves a neutral third party who helps conflicting sides reach a mutually acceptable agreement, focusing on communication and shared interests.
What is "conflict asymmetry"?
Conflict asymmetry refers to situations where parties perceive the nature or intensity of the conflict differently, which can complicate the resolution process.
Can conflict be positive for a team?
Yes, when managed effectively, conflict can lead to positive outcomes like increased creativity, improved problem-solving, and better team dynamics.
What are the costs of unmanaged conflict?
Unmanaged conflict can lead to high turnover, decreased productivity, low morale, and increased stress among employees.
- Citar trabajo
- Ekaterina Valeeva (Autor), 2016, Conflict Management. Finding a Balance, Múnich, GRIN Verlag, https://www.grin.com/document/463248
