The essay was aimed to explore the theoretical understanding of conflict nature in working environment, as well as conflict management concept by means of its usage for effective management strategy in achieving the results. Literature review showed that it is indeed possible to find the right balance between application of conflict management technics and keeping the healthy atmosphere within a team at optimal level. Specifically, the mediation process, its benefits, limitations and hidden obstacles expressed in conflict asymmetry, is discussed as one of the ways to cope with conflicts and stay balanced.
Table of content
1. Introduction
2. Literature review
2.1. Defining the terms
2.2. Implementing conflict management
2.3. Empirical findings
2.4. Conflict management costs
2.5. Mediation
2.6. Benefits and limits of mediation
2.7. Conflict asymmetry
3. Discussion
References
- Citar trabajo
- Ekaterina Valeeva (Autor), 2016, Conflict Management. Finding a Balance, Múnich, GRIN Verlag, https://www.grin.com/document/463248
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