In order to find out solutions for leadership and communication conflicts of Western expatriates in Asia, this paper examines cultural characteristics of the Asian, as well as Western, leader-follower construct and how miscommunication could occur. Furthermore, expected leadership styles are explained and which leadership traits and behaviors are desirable from the Asian point of view. Finally, improvement approaches for better cross-cultural conflict management and expatriate leadership in Asia are discussed, while pointing out their limitations.
In an increasingly globalized world, it is more and more common to work in intercultural teams with intercultural leaders. This paper is about the problems that arise when leadership is not meeting the expectations in a particular culture and when conflicts are not managed with regard to the cultural backgrounds.
Asian societies tend to be collectivist cultures, where conflicts are usually avoided and where harmony is the ultimate goal. In Western societies, conflict resolution is usually characterized by direct confrontation. Expectations to a leader also differ: In Asian societies, a paternalistic leadership approach seems to be more common, whereas in Western societies a participative leadership style is used. Awareness is the first step of a successful cross-cultural cooperation, but it does not give instructions how to act in a certain situation.
CROSS-CULTURAL LEADERSHIP AND CONFLICT MANAGEMENT IN THE ASIAN CONTEXT: DIRECT CONFRONTATION VS. HARMONY
Table of Contents
I. Cross-Cultural Conflict Management Challenges
A. Cultural Differences: Asian Collectivism and Conflict Avoidance
1. Collectivism vs. Individualism
2. Conflict avoidance in collectivist Asian societies
B. Miscommunication between Cultures
1. Language Challenges
2. Direct, indirect and non-verbal communication
II. Opposing Leadership Expectations
A. Paternalistic vs. Participative Leadership Style
B. Expected Leadership Traits and Behaviors in Asia
III. Discussion of Improvement Approaches for Conflict Management
A. Creating Awareness for Different Leadership Expectations and Practical Advice
B. Limitations of Approach
References
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Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
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Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
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Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen.