There are a lot of studies done in other countries on the impact of ICT on businesses however in Ghana, studies in this field are scarce. This study focused on the impacts of ICT on modern world business in Ghana.
The descriptive survey approach was adopted for this study which involved the use of questionnaires to obtain data which was analysed quantitatively. The respondents included the workers of K.Logistics. The study concluded that ICT is used in businesses for communication, record keeping and also to improve productivity. The study also concluded that limited financial resources, limited data management capacity, breaking down and malfunctioning of computer, poor awareness of ICT application and fund to invest more on ICT device and cost of training IT personnel and cost of repairs in terms internet service are factors that prevent ICT usage in businesses.
Finally, the study also concluded that the use of ICT helps reduce cost, improve productivity, improves business performance, improves profitability of businesses, reduces corruption by helping keep accurate records and also makes transaction easy. The study thus recommended the use of ICT in all businesses to help improve upon productivity.
TABLE OF CONTENTS
ABSTRACT
LIST OF TABLES
LIST OF FIGURES
LIST OF ABBREVIATIONS AND ACRONYMS
CHAPTER ONE
INTRODUCTION
Background of the Study
Problem Statement
Objectives of the study
Research questions
Significance of the Study
Delimitation of the Study
Limitation of the Study
Definition of Terms
Organization of the rest of the Study
CHAPTER TWO
LITERATURE REVIEW
Introduction
Definition and Concept of ICT
Various ways in which ICT is used in Businesses
Factors that prevents ICT usage in businesses
The effect of the use of the ICT on the performance of businesses
CHAPTER THREE
METHODOLOGY
Introduction
Research Design
Population
Sampling and Sampling Procedure
Instruments
Pre-testing of questions and administration
Data collection methods
Data Analysis
Retention rate
CHAPTER FOUR
RESULTS AND DISCUSSION
Introduction
4.2 Demography
4.3: Various Ways in Which the ICT is used in Businesses
4.4: Factors that Prevents ICT Usage in Businesses
4.5: The effect of the use of ICT on the performance of businesses
CHAPTER FIVE
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
Introduction
Summary
Conclusions
Recommendations
Suggestions for Further Research
REFERENCES
APPENDIX A- SPECIMEN OF QUESTIONNAIRE
- Citation du texte
- Selorm Kuffour (Auteur), 2017, The impacts of ICT on Modern World Business, Munich, GRIN Verlag, https://www.grin.com/document/418223
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