This study aims to investigate the usage of performance measures, conceptualized as the BSC measures, within an organizational context.
This research considers itself as a descriptive research. The questionnaire was distributed to 46 private Palestinian firms operating in Ramallah from different sectors. The results revealed that the usage of financial measures is still high and ranked first among the four perspectives of the BSC measures. However, the usage of non-financial measures is growing.
Only reliance on financial based performance measures is inadequate in the new manufacturing environment. Increase awareness of the importance of non financial performance measures in providing long-term value creation and long-term strategic focus as well as their effects on firm performance leads to several innovations in the area of performance measurement system. One of the widely known innovations in this area is called balanced scorecard (BSC) which has been originated by Kaplan and Norton in 1992. The BSC combines traditional financial measures with non-financial measures through focusing on four perspectives – financial, customers, internal business processes, and learning and growth.
Table of content
Abstract
Chapter One
1.1 Introduction:
1.2 Key Terms:
1.3 Problem Statement:
1.4 Need For The Study:
1.5 Research Objectives:
1.6 Research Questions:
1.7 Limitation:
Chapter two
2.1 Introduction:
2.2 Balance Scorecard:
2.3 Why Balanced Scorecard:
2.4 Balanced Scorecard Perspectives:
2.4.1 Financial perspective:
2.4.2 Customer perspective:
2.4.3 Internal business process perspective:
2.4.4 Learning and Growth perspective:
2.5 Vision and Strategy:
2.5.1 Vision:
2.5.2 Strategy:
2.6 Related Studies:
Chapter Three
3.1 Research methodology:
3.2 Research Population and Sample:
3.3 Data Sources:
3.4 Research Validity:
3.5 Research Reliability:
3.6 Statistical Analysis:
Chapter Four
4.1 Findings:
5.1 The main conclusion of this research:
5.2 Recommendation:
Chapter Six
6.1 References
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Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen. -
Laden Sie Ihre eigenen Arbeiten hoch! Geld verdienen und iPhone X gewinnen.