The quality of Human Resource is an asset to any organization and as a result Training has become an issue that has to be faced by every organization. The amount, and quality of training carried out varies enormously from organization to organization due to factors such as the degree of external change, for instance, new markets or new processes, the adaptability of existing workforce and importantly the extent to which the organization supports the idea of internal career development. Most organizations meet their needs for training in an ad hoc and haphazard way whiles others set about identifying their training needs, then design training activities in a rational manner and finally assess the results of training. This study, therefore, sought to determine the impact of Training and Development on public sector organizations using Ghana Ports and Harbors Authority (GPHA) as a case study. The research was intended to determine the role and impact of training on employees with emphasis on the lower, middle level staff and the administrators of GPHA, who were randomly selected. The study assessed the training and development process of GPHA and whether training has improved employee performance. A questionnaire was designed using structured questions to collect primary data from employees of GPHA. Personal interviews were held with some management staff of the organization. The results indicated that GPHA’s employees were not well informed about training and development programmes in the organization. Most of the employees were of the view that training and development were effective tools for both personal and organizational success. The findings revealed that training practices, methods and activities at GPHA are not in line with the best practices regarding the planned and systematic nature of the training process as is generally known. It was recommended among other things, that the processes involved in training be duly followed, GPHA should help its staff identify their career paths and to guide them in the pursuit of higher education.
Table of Contents
- Chapter 1: Introduction
- 1.1 Background of the Study
- Chapter 2: Literature Review (implied from text structure)
Objectives and Key Themes
The main objective of this study is to assess the effects of training and development on employee performance within the public sector of Ghana, using the Takoradi branch of the Ghana Ports and Harbors Authority (GPHA) as a case study. The research aims to determine the role and impact of training on employees at different levels within the organization.
- The impact of training and development on employee performance in the Ghanaian public sector.
- Effectiveness of training programs and methodologies employed by GPHA.
- Alignment of GPHA's training practices with best practices in the field.
- Relationship between training and employee motivation and retention.
- Identification of career paths and opportunities for professional development within GPHA.
Chapter Summaries
Chapter 1: Introduction: This chapter sets the stage for the study by providing background information on the importance of training and development in a dynamic business environment. It emphasizes the competitive advantage gained through effective training programs that enhance employee capabilities and retention. The chapter establishes the research problem—the need to assess the impact of training and development on employee performance within the GPHA—and outlines the study's objectives, research questions, scope, limitations, and organization. The introduction cites various authors and their perspectives on the importance of training and development for organizational success, laying the groundwork for the research's theoretical foundation. It also highlights the significance of training in improving productivity, quality of work, and employee skills, highlighting the gap in current practices at GPHA and the potential for improvement.
Chapter 2: Literature Review (implied from text structure): This chapter (implied from the text structure) delves into existing literature on training and development, analyzing various perspectives and theories related to the subject. It examines the different approaches to training needs identification, program design, and evaluation, drawing from the works of several authors. This chapter likely reviews the impact of training on employee performance, productivity, motivation, and organizational growth. It would synthesize the existing knowledge and theoretical framework for the case study analysis and further exploration of training and development practices in the context of the public sector in Ghana. The different viewpoints on effective training practices and organizational development would provide a comprehensive understanding of the theoretical context for the subsequent research.
Keywords
Training and development, employee performance, public sector, Ghana, Ghana Ports and Harbors Authority (GPHA), employee motivation, organizational productivity, career development, training effectiveness, best practices.
Ghana Ports and Harbors Authority (GPHA) Training and Development Study: Frequently Asked Questions
What is the main focus of this study?
This study assesses the effects of training and development on employee performance within the public sector of Ghana, specifically using the Takoradi branch of the Ghana Ports and Harbors Authority (GPHA) as a case study. It aims to determine the role and impact of training on employees at different organizational levels.
What are the key objectives of the research?
The research seeks to understand:
- The impact of training and development on employee performance in the Ghanaian public sector.
- The effectiveness of training programs and methodologies used by GPHA.
- The alignment of GPHA's training practices with best practices in the field.
- The relationship between training and employee motivation and retention.
- The identification of career paths and opportunities for professional development within GPHA.
What does the introduction chapter cover?
Chapter 1 provides background information on the importance of training and development in a dynamic business environment. It highlights the competitive advantage of effective training, establishes the research problem (assessing the impact of training at GPHA), and outlines the study's objectives, research questions, scope, limitations, and organization. It also cites relevant authors and their perspectives on training and development, and addresses the gap in current GPHA practices.
What is covered in the literature review (Chapter 2)?
Chapter 2 (implied from the text structure) analyzes existing literature on training and development, examining different approaches to training needs identification, program design, and evaluation. It reviews the impact of training on employee performance, productivity, motivation, and organizational growth, synthesizing existing knowledge and providing a theoretical framework for the case study.
What are the key terms associated with this study?
Key terms include: Training and development, employee performance, public sector, Ghana, Ghana Ports and Harbors Authority (GPHA), employee motivation, organizational productivity, career development, training effectiveness, and best practices.
What is the overall structure of the document previewed?
The preview includes a table of contents, objectives and key themes, chapter summaries, and keywords. It provides a comprehensive overview of the study's scope and findings.
- Quote paper
- Dr. David Ackah (Author), Makafui R. Agboyi (Author), 2014, The Effects of Training and Development on Employee Performance in the Public Sector of Ghana, Munich, GRIN Verlag, https://www.grin.com/document/284725
