The Effects of Training and Development on Employee Performance in the Public Sector of Ghana

A Study of the Takoradi Branch of Ghana Ports and Habours Authority (GPHA)

Research Paper (postgraduate) , 2014 , 51 Pages , Grade: B

Leadership and Human Resources - Miscellaneous

The quality of Human Resource is an asset to any organization and as a result Training has become an issue that has to be faced by every organization. The amount, and quality of training carried out varies enormously from organization to organization due to factors such as the degree of external change, for instance, new markets or new processes, the adaptability of existing workforce and importantly the extent to which the organization supports the idea of internal career development. Most organizations meet their needs for training in an ad hoc and haphazard way whiles others set about identifying their training needs, then design training activities in a rational manner and finally assess the results of training. This study, therefore, sought to determine the impact of Training and Development on public sector organizations using Ghana Ports and Harbors Authority (GPHA) as a case study. The research was intended to determine the role and impact of training on employees with emphasis on the lower, middle level staff and the administrators of GPHA, who were randomly selected. The study assessed the training and development process of GPHA and whether training has improved employee performance. A questionnaire was designed using structured questions to collect primary data from employees of GPHA. Personal interviews were held with some management staff of the organization. The results indicated that GPHA’s employees were not well informed about training and development programmes in the organization. Most of the employees were of the view that training and development were effective tools for both personal and organizational success. The findings revealed that training practices, methods and activities at GPHA are not in line with the best practices regarding the planned and systematic nature of the training process as is generally known. It was recommended among other things, that the processes involved in training be duly followed, GPHA should help its staff identify their career paths and to guide them in the pursuit of higher education.

Inhaltsverzeichnis

• Introduction
• Background of the Study
• Statement of the Problem
• Objectives of the Study
• Research Questions
• Significance of the Study
• Scope of the Study
• Limitations of the Study
• Organization of the Study
• Literature Review
• Conceptual Framework
• Research Methodology
• Data Collection and Analysis
• Findings and Discussion
• Summary, Conclusion and Recommendations
• Bibliography
• Appendices

Zielsetzung und Themenschwerpunkte

This study aims to assess the effects of training and development on employee performance in the public sector of Ghana, using the Takoradi branch of Ghana Ports and Harbors Authority (GPHA) as a case study. The research investigates the role and impact of training on employees at various levels within the organization, focusing on the effectiveness of training programs and their contribution to employee performance.

• The impact of training and development on employee performance in the public sector of Ghana.
• The effectiveness of training programs in improving employee skills and knowledge.
• The relationship between training and employee motivation and job satisfaction.
• The challenges and opportunities associated with implementing effective training programs in the public sector.
• Recommendations for improving training and development practices in the public sector of Ghana.

Zusammenfassung der Kapitel

The introduction provides an overview of the study, outlining the background, problem statement, objectives, research questions, significance, scope, limitations, and organization of the study. It highlights the importance of training and development in today's dynamic business environment and emphasizes the need for organizations to invest in training programs to enhance employee competence and competitiveness.

The literature review examines existing research on the impact of training and development on employee performance, exploring various theoretical frameworks and empirical findings. It delves into the benefits of training, including improved productivity, enhanced skills and knowledge, increased motivation, and reduced costs. The review also discusses the challenges associated with implementing effective training programs, such as resistance to change, lack of resources, and inadequate evaluation methods.

The research methodology chapter describes the research design, data collection methods, and data analysis techniques employed in the study. It outlines the sampling strategy, the instruments used to collect data, and the statistical methods used to analyze the data. The chapter also discusses the ethical considerations involved in the research.

The findings and discussion chapter presents the results of the data analysis, highlighting the key findings and their implications for the study's objectives. It examines the relationship between training and employee performance, exploring the factors that contribute to the effectiveness of training programs. The chapter also discusses the challenges faced by GPHA in implementing effective training programs and provides insights into the organization's training and development practices.

Schlüsselwörter

The keywords and focus themes of the text include training and development, employee performance, public sector, Ghana Ports and Harbors Authority (GPHA), employee motivation, job satisfaction, training effectiveness, and organizational development. The study explores the impact of training on employee performance in the public sector of Ghana, focusing on the case study of GPHA. It examines the effectiveness of training programs, the challenges and opportunities associated with implementing effective training programs, and provides recommendations for improving training and development practices in the public sector of Ghana.

• College: ( Atlantic International University ) (School of Business and Economics)
• Course: Ph.D. Economics
• Grade: B
• Authors: Dr. David Ackah (Author), Makafui R. Agboyi (Author)
• Publication Year: 2014
• Pages: 51
• Catalog Number: V284725
• ISBN (eBook): 9783656850144
• ISBN (Book): 9783656850151
• Language: English
• Tags: effects, training, development, employee, performance, public, sector, ghana, study, takoradi, branch, ports, habours, authority, gpha