Stress is the basic factor impacting the organization and is the major causing of reducing the
productivity of the organizations. Stress is the basis of conflicts and violence in many
organizations. People have problems which need to be resolved otherwise they will put
negative impact touching many dimensions of human life reducing the health and the mental
balance. The organizational productivity will reduce and there will be problems related to the
quality of work life.
One of the greatest challenges facing organizations today is the ever-growing competition,
the continuous increase in customer expectations and customers’ subsequent demands.
Moreover, customers are becoming increasingly critical of the quality of services they
experience. In order to be successful, firms must view stress management as an essential part
of their strategic process.
Increased competition has forced traditional organisations to find ways to retain current
employees and to attract customers the major task of organisations is to promote customer
satisfaction and loyalty while establishing a competitive advantage a major factor on
customer satisfaction and loyalty is the quality. Increased service quality through increased
employee performance is a viable way for organisations to remain competitive. One strategy
which has gained momentum, in services, is the concept of quality and quality management.
Quality can come from happy employees. The stress in the organisations reduces the talents
and competencies by which the employees impact the service quality.
Inhaltsverzeichnis
- 1,INTRODUCTION
- LITERATURE REVIEW OF STRESS
- 2,THE IMPACTS OF STRESS ON THE BUSINESS ORGANIZATION
- 3,Economic Impacts of stress on the Business Organization
- 4,Environmental Impacts of stress on the Business organization
- STRESS AND THE ORGANIZATIONS
- 5
- CONCLUSION
- BIBLIOGRAPHY
Zielsetzung und Themenschwerpunkte
This text explores the multifaceted impact of stress on business organizations, examining its social, economic, and environmental consequences. It aims to highlight the detrimental effects of stress on employee well-being, organizational productivity, and the overall sustainability of businesses.
- The social impacts of stress on employee relationships, work culture, and organizational health.
- The economic consequences of stress, including reduced productivity, decreased development, and negative economic health.
- The environmental implications of stress, such as strained relationships with suppliers and consumers, and a decline in ethical and sustainable business practices.
- The importance of employee training and development in mitigating stress and fostering a positive work environment.
- The role of stress management in promoting employee well-being and enhancing organizational performance.
Zusammenfassung der Kapitel
The introduction lays out the fundamental impact of stress on organizations, emphasizing its role in reducing productivity, fostering conflict, and negatively affecting employee well-being. It highlights the growing competition and customer expectations as major contributors to stress within organizations.
The literature review section delves into existing research on stress management training, citing studies that demonstrate its effectiveness in improving employee well-being and reducing stress symptoms.
Chapter 2 examines the social impacts of stress on business organizations, highlighting its detrimental effects on employee relationships, work culture, and organizational health. It explores how stress can lead to increased abuse, non-acceptance, and a loss of human dignity within the workplace.
Chapter 3 focuses on the economic impacts of stress, outlining its negative consequences for organizational earnings, employment quality, development, and infrastructure. It emphasizes the multiplier effect of stress, which can ripple through the economy and impact other businesses.
Chapter 4 delves into the environmental impacts of stress, exploring how it can strain relationships with suppliers and consumers, hinder sustainable business practices, and erode ethical values within organizations.
The chapter titled "Stress and the Organizations" emphasizes the importance of employee training and development in mitigating stress and fostering a positive work environment. It highlights the crucial role of employees in delivering quality services to customers and the need for organizations to invest in their professional growth.
Schlüsselwörter
The keywords and focus themes of the text encompass stress, organizational health, employee well-being, productivity, customer satisfaction, business sustainability, social impacts, economic impacts, environmental impacts, employee training, and development.
- Quote paper
- Dr. Ashish Mathur (Author), 2011, The Impact Of Stress On The Socio-Economic Environment Of The Organization, Munich, GRIN Verlag, https://www.grin.com/document/184301
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