Resumen o Introducción
The analysis of the nature of and the context in which a conflict takes place facilitates the formulation of appropriate conflict management strategies in order to settle or de-escalate it. Scholars offer various models how find an apt method through exploring a conflict’s structure. Which approach is the most suitable one depends on the conditions of the respective conflict.
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- Natalie Züfle (Autor), 2009, Mediation or Negotiation, Múnich, GRIN Verlag, https://www.grin.com/document/180097
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