Dissertation Proposal: Development of a recommendation on the implementation of IT service management on the basis of ITIL in SMEs

Term Paper , 2010 , 19 Pages , Grade: 1,0

Business economics - Offline Marketing and Online Marketing

This assignment requires you to develop a research proposal for a piece of extended academic research suitable for undertaking as dissertation part for your masters degree. You are to produce a research proposal, which addresses the following areas:

- your background information (details), including justification of your experience to undertake the research (or a plan of how you would achieve the necessary experience in advance of the project commencing)

- research question and clearly defined research aims

- a critical literature review that contextualizes the proposed work in existing theory, and a written bibliography

- identification of the tasks necessary to complete the work;
including for each task: outline of the task, proposed start date, proposed end date, estimated ‘effort’ in hours, and expected deliverable(s). Note – assume a total maximum of six months to complete the research from start to finish.

- an overview of the methodology (strategy and methods) that would be used to complete the research project

Contents

List of Figures

List of Abbreviations

1 Introduction

2 Problem and motivation

3 Provisional titel

4 Brief Review of the related literature

5 Aims and Objectives of the research

6 Statement of the design and methodology

7 Sources and acquisition of data

8 Method of data analysis

9 Form of presentation

10 Timetable

A Proposed Outline

Declaration of Honesty

Bibliography

• College: Prifysgol Cymru University of Wales
• Course: Research Methods
• Grade: 1,0
• Author: Markus Groß (Author)
• Publication Year: 2010
• Pages: 19
• Catalog Number: V165739
• ISBN (eBook): 9783640817108
• ISBN (Book): 9783640820603
• Language: English
• Tags: Dissertation, Proposal, Master Thesis, ITIL, KMU, SME