Supply Chain Performance Measurement & E-Business Supply Chain Management: Including a Practical Excursus on the Intel Case

Operations Strategy – Supply Chain Management

Trabajo Universitario , 2010 , 30 Páginas , Calificación: 1,2

Economía de las empresas - Aprovisionamiento, producción, logística

The environmental surroundings of most companies have changed radically in recent years. Especially the competitive pressure has risen substantially over the past decades, fuelled by an increased globalization of markets and supply chains. In order to continuously satisfy consumer needs in a timely manner, organizations have to focus on performance and efficiency improvement measures. In terms of supply chain management, performance includes the three dimensions efficiency, effectiveness and flexibility which have to be dealt with on an equal basis. One mean to improve supply chain performance is the linkage between various IT applications involved in the whole supply chain. These efforts and trends are treated under the term electronic supply chain management (E-SCM). There are three major critical success factors for the successful operation of an electronic supply chain. These can be clustered into decision motivation (e.g. a shared vision and a strong motivation), implementation process (e.g. the tight integration of inter-organizational information systems and the re-engineering of inter-organizational business processes) and infrastructure conditions (e.g. agreement upon a shared industry standard). There are numerous benefits of an E-SCM implementation such as increased communication speed and decreased cost in terms of communication, inventory and customer service. Furthermore, E-SCM allows mitigating the bullwhip effect by improv-ing the availability of information throughout the entire supply chain. In addition E-SCM allows organizations to implement an entirely pull-based approach. One downside of E-SCM is the need to make a company’s entire business processes transparent, also towards supply chain partners who might be engaged with competitors. A further danger of E-SCM is to over-rely on speed rather than on flexibility.

Inhaltsverzeichnis (Table of Contents)

• ABSTRACT
• INTRODUCTION AND RESEARCH PURPOSE
• THE UNDERLYING CONCEPT OF SUPPLY CHAIN MANAGEMENT
  • SUPPLY CHAIN MANAGEMENT AS A SUCCESS FACTOR
  • DEFINITIONS AND OBJECTIVES
• SUPPLY CHAIN PERFORMANCE MEASUREMENT
  • CONCEPT OF PERFORMANCE MEASUREMENT
  • BENEFITS
  • CHALLENGES
  • FRAMEWORKS
    • SCOR-model
    • The Balanced Scorecard
• THE RELATIONSHIP BETWEEN ERP, SCM & E-COMMERCE
• E-BUSINESS IN SUPPLY CHAIN MANAGEMENT
  • DEFINITION
  • ELECTRONIC SUPPLY CHAIN MANAGEMENT
    • History
    • IT in Supply Chain Management
    • The Impact of IT on Supply Chain Integration and Performance
    • Critical Success Factors for Inter-organizational Information Systems
  • BENEFITS
  • DRAWBACKS
• CASE STUDY: INTEL & ROSETTANET
  • ROSETTANET AS AN EXAMPLE FOR AN E-SCM SYSTEM
  • IMPLEMENTATION OF ROSETTANET AT INTEL
• CONCLUSION
• BIBLIOGRAPHY

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This paper provides a comprehensive overview of the fundamental concepts of supply chain management (SCM) and its role in business processes. It examines the challenges and success factors associated with electronic supply chain management (E-SCM) and explores the practical application of E-SCM through a case study of Intel's implementation of RosettaNet.

• The importance of supply chain management as a success factor in today's dynamic and competitive business environment.
• The concept and objectives of supply chain performance measurement, including benefits, challenges, and frameworks.
• The role of electronic business (e-business) in supply chain management, including its impact on integration and performance.
• The critical success factors for implementing inter-organizational information systems in E-SCM.
• The benefits and drawbacks of E-SCM implementation.

Zusammenfassung der Kapitel (Chapter Summaries)

This section provides a brief overview of the main themes and arguments presented in each chapter of the paper. It does not include summaries of the conclusion or final chapter, as these may contain spoilers.

• Chapter 1: Abstract: This chapter introduces the key concepts of the paper, including the changing business environment, the importance of supply chain performance, and the role of electronic supply chain management (E-SCM).
• Chapter 2: Introduction and Research Purpose: This chapter discusses the growing importance of supply chain management in a globalized market, highlighting the need for efficient and effective logistics and supply chain coordination to meet consumer demands.
• Chapter 3: The Underlying Concept of Supply Chain Management: This chapter explores the concept of supply chain management as a critical success factor in today's business landscape, examining its role in fostering collaboration and optimizing value chains.
• Chapter 4: Supply Chain Performance Measurement: This chapter delves into the concept of supply chain performance measurement, outlining its benefits, challenges, and frameworks such as the SCOR model and the Balanced Scorecard.
• Chapter 5: The Relationship Between ERP, SCM & E-Commerce: This chapter examines the interrelationship between enterprise resource planning (ERP), supply chain management (SCM), and e-commerce, exploring their interconnectedness in modern business operations.
• Chapter 6: E-Business in Supply Chain Management: This chapter explores the definition and evolution of electronic supply chain management (E-SCM), highlighting its impact on supply chain integration and performance. It also examines the critical success factors for implementing inter-organizational information systems in E-SCM.
• Chapter 7: Case Study: Intel & RosettaNet: This chapter presents a case study of Intel's implementation of RosettaNet, an E-SCM system, examining its role in improving communication, reducing costs, and mitigating the bullwhip effect.

Schlüsselwörter (Keywords)

This paper focuses on the key concepts and themes of supply chain management, electronic supply chain management (E-SCM), and the impact of information technology on business processes. It explores the importance of supply chain performance measurement, the benefits and challenges of E-SCM implementation, and the critical success factors for inter-organizational information systems. The case study of Intel's implementation of RosettaNet highlights the practical application of E-SCM in a real-world setting.

• Universidad: European School of Business Reutlingen (Business Adminstration)
• Calificación: 1,2
• Autor: Swen Beyer (Autor)
• Año de publicación: 2010
• Páginas: 30
• No. de catálogo: V153242
• ISBN (Ebook): 9783640657223
• ISBN (Libro): 9783640658428
• Idioma: Inglés
• Etiqueta: Operations Strategy, Supply Chain, Supply Chain Management, Performance Measurement, Supply Chain Performance Measurement, E-Business, E-Commerce, Logistics, Rosetta Net, E-SCM, SCM, Intel, Intel Case, ERP, SCOR, E-Business in Supply Chain Management, Operations Management