Social media is now considered an important tool in terms of a company's marketing, and it also serves as a source of information for customers of all kinds.
The aim of this bachelor thesis is to examine the topic of social media and social media marketing in more detail and to examine the extent to which the potential of this instrument can be exploited in order to perfect one's own social media presence in the future. To this end, the Internet usage behavior of members of the Kieser Training facility in Ludwigsburg is queried using a standardized questionnaire. Marketing-related and industry-specific recommendations for action are then derived from the results.
Table of Contents
1 INTRODUCTION AND PROBLEM DEFINITION
2 OBJECTIVE
3 CURRENT STATE OF KNOWLEDGE
3.1 Basics of Web 2.0
3.1.1 Origin of the Web
3.1.2 Transition to Web 2.0
3.1.3 Principles of Web 2.0
3.2 Marketing
3.2.1 Definition of the term "marketing"
3.2.2 Goals and tasks of marketing
3.3 Online Marketing
3.3.1 Definition of the term "online marketing"
3.3.2 Sub-areas and instruments
3.3.2.1 Corporate Website
3.3.2.2 Display Advertising
3.3.2.3 Affiliate Marketing
3.3.2.4 Search Engine Marketing
3.3.2.5 Email Marketing
3.3.2.6 Mobile Marketing
3.3.2.7 Cross-media marketing
3.4 Social Media
3.4.1 Definition of the term "social media"
3.4.2 Platforms and instruments
3.4.2.1 Knowledge Portals
3.4.2.2 Web and Microblogs
3.4.2.3 Web Forums
3.4.2.4 Social and content sharing platforms
3.4.2.5 Social networks
3.5 Social Media Marketing
3.5.1 Definition of the term "social media marketing"
3.5.2 Influence on the marketing mix
3.5.2.1 Product Policy
3.5.2.2 Contracting policy
3.5.2.3 Distribution policy
3.5.2.4 Communication policy
3.5.3 Risks
3.5.3.1 Privacy
3.5.3.2 Lack of know-how
3.5.3.3 Lack of participation/perception of the target group
3.6 Status Quo of the Kieser Training company in Ludwigsburg
3.7 Internet usage behavior of consumers
3.7.1 Study 1: Facts and figures on Internet use in December 2017
3.7.2 Study 2: Social Media Trends 2018
4 METHODOLOGY
4.1 Research questions and hypotheses
4.2 Objects of investigation
4.3 Execution of the examination
4.4 Data analysis
4.5 Results
5 DISCUSSION
6 SUMMARY
7 BIBLIOGRAPHY
8 FIGURES AND TABLES
8.1 List of figures
8.2 II Table directory
Objectives & Research Focus
The primary objective of this bachelor thesis is to analyze the Internet usage behavior of members of the Kieser Training fitness facility in Ludwigsburg and to derive targeted recommendations for their social media marketing strategy to improve their future online presence.
- Analysis of consumer Internet usage patterns within a fitness context.
- Evaluation of the current social media marketing status of the Kieser Training Ludwigsburg facility.
- Identification of suitable social media platforms for targeted customer acquisition.
- Derivation of actionable, industry-specific marketing strategies.
- Investigation of the impact of social media engagement on brand loyalty and awareness.
Excerpt from the Book
3.3.2.1 Corporate Website
Having your own website is the figurehead of every company and is considered the most important part of online marketing (Kreutzer, 2014, S. 95). Normally, all information, products and services relating to the company can be called up there. This includes, among other things, recruitment, which is simplified by the use of electronic media, for example by presenting possible job offers on their website. In addition, you will find the way to all social media that are supported or used (Kreutzer, 2014, S. 1 und S. 95).
Summary of Chapters
1 INTRODUCTION AND PROBLEM DEFINITION: This chapter highlights the rising importance of Internet usage in Germany and the resulting marketing challenges and opportunities for the fitness industry.
2 OBJECTIVE: Defines the goal of investigating social media potential to improve the future social media presence of the Kieser Training facility in Ludwigsburg through empirical data.
3 CURRENT STATE OF KNOWLEDGE: Provides a theoretical foundation covering Web 2.0, marketing definitions, online marketing instruments, and specific social media characteristics.
4 METHODOLOGY: Explains the research design, including the formulation of hypotheses, the survey of 110 Kieser Training members, and the analytical procedures used.
5 DISCUSSION: Interprets the research results in light of the theoretical background, comparing them with existing studies to develop concrete action recommendations.
6 SUMMARY: Synthesizes the main findings and provides a final outlook on the necessity for a broader and more professional online presence for the company.
Keywords
Social Media Marketing, Internet Usage, Kieser Training, Online Marketing, Fitness Industry, Customer Loyalty, Digital Transformation, Web 2.0, Social Networks, Customer Acquisition, Marketing Strategy, Consumer Behavior, Brand Awareness, Cross-media Marketing, Questionnaire Analysis
Frequently Asked Questions
What is the primary purpose of this research?
The study aims to determine the Internet usage behavior of Kieser Training members in Ludwigsburg to create optimized social media marketing recommendations that align with their specific customer demographic.
Which key areas of online marketing are examined?
The work covers fundamental instruments such as corporate websites, display advertising, affiliate marketing, search engine marketing, email marketing, mobile marketing, and cross-media strategies.
How was the data collected for this study?
Data was gathered through a standardized questionnaire distributed to 110 members of the Kieser Training facility in Ludwigsburg during July 2018, with a high response rate of 92%.
What is the theoretical focus regarding Web 2.0?
The research focuses on the transition to Web 2.0 and its core principles, such as collective intelligence, the interactive nature of platforms, and the democratization of content creation by users.
What are the main risks associated with social media marketing according to the author?
Key risks identified include data protection (privacy) concerns, lack of internal expertise, and the difficulty of controlling the viral spread of user comments or ratings.
What methodology was applied to analyze the survey results?
The collected data was coded and analyzed using Microsoft Excel to identify trends in user behavior and to derive statistical insights regarding preferred platforms and digital fitness interests.
How does the age of the clientele influence the recommended social media strategy?
The research notes that while older demographics are less represented on social networks, there is significant potential to reach a younger, growth-oriented target group by increasing brand presence on platforms like Instagram.
What is the current status of the Kieser Training Ludwigsburg online presence?
The study finds that the facility currently lacks a broad online presence, with low engagement on its existing Facebook page, suggesting a clear need for improvement and a more active communication strategy.
- Arbeit zitieren
- Lukas Waltenrath (Autor:in), 2018, Social media marketing for a fitness facility. Recommendations for action based on the internet usage behavior of members, München, GRIN Verlag, https://www.grin.com/document/1185084
