William Gemkow

Texts (2)

• 

  An investigation of service quality in upscale hotels using the critical incident technique

  Catalog Number

  167855

  Subject:

  Business economics - Business Management, Corporate Governance

  Category:

  Research Paper (postgraduate), 2010

  Price:

  US$ 18.99

• 

  A Case Study on the Implementation of Six Sigma within Starwood Hotels & Resorts

  Change Management

  Catalog Number

  167854

  Subject:

  Business economics - Business Management, Corporate Governance

  Category:

  Research Paper (postgraduate), 2010

  Price:

  US$ 17.99