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Customer Relationship Management and Customer Retention
Autor:in:
Ama Achiaa Kankam Boadu (Author)
Subject:
Business economics - Customer Relationship Management, CRM
Category:
Research Paper (postgraduate) , 2019 , Grade: 1.5
Price:
US$ 36.99
Customer journey analytics for the financial sector. How do customers make decisions regarding their bank?
Autor:in:
Christopher Roßmann (Author)
Subject:
Business economics - Banking, Stock Exchanges, Insurance, Accounting
Category:
Textbook , 2019
Price:
US$ 36.99
The Customer Journey in Omnichannel Retail. An exploratory requirements analysis for a customer journey modelling and analysis tool
Autor:in:
Marie Klose (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2018 , Grade: 1,7
Price:
US$ 41.99
Harnessing value-added benefits as a customer retention strategy in a selected company within the financial services industry in KwaZulu-Natal
Autor:in:
Samantha Worthington (Author)
Subject:
Business economics - General
Category:
Thesis (M.A.) , 2017
Price:
US$ 41.99
How Excellent Experiences affect Customer Loyalty
The Effect of Customer Experience Quality and Product Quality on Perceived Value and Customer Loyalty Intentions
Autor:in:
Daniel Gurski (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2013 , Grade: 1,3
Price:
US$ 39.99
Building Customer Loyalty through Value Added Services
A Case of Telecom Sector
Autor:in:
Mandeep Singh (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Doctoral Thesis / Dissertation , 2011
Price:
US$ 44.99
Customer Equity Analyses
Applicabilities and Limitations in Value-Based Management
Autor:in:
Dipl.-Kfm. (FH), BBA Kay-Oliver Bunn (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Diploma Thesis , 2008 , Grade: 1,7
Price:
US$ 36.99
Mass customization and consumer behavior - A case study from a german consumer perspective
Autor:in:
Master of Science Joscha Köllner (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2007 , Grade: 1,3
Price:
US$ 32.99
Customer Centric Business Models - Two Steps Beyond Customer Relation Management
Autor:in:
Thomas Rolf (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2003
Price:
US$ 36.99
The Effect of Customer Relationship Marketing on Customer Loyalty. Case Study of Commercial Banks in Nekemte Town
Autor:in:
Musefa Yesin (Author)
Subject:
Business economics - Market research
Category:
Case Study , 2021 , Grade: 90.5
Price:
US$ 39.99
Increasing Customer Loyalty via Mobile Customer Relationship Management
Autor:in:
Silke Freitag (Author)
Subject:
Business economics - Customer Relationship Management, CRM
Category:
Diploma Thesis , 2002 , Grade: 1
Price:
US$ 36.99
Selection of CRM software for the event sector
Using the example of the German event management company XYZ
Autor:in:
Thomas Punzel (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2009 , Grade: A- (1,5)
Price:
US$ 36.99
The Measurement of Customer Satisfaction
Existing Research, Comparison of Different Methods, and Critical Appraisal
Autor:in:
David Willemsen (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Research Paper (undergraduate) , 2010 , Grade: 1,0
Price:
US$ 31.99
International E-Business – Building Online Customer Loyalty with Relationship Management
Autor:in:
Wolfgang Katsch (Author)
Subject:
Business economics - Customer Relationship Management, CRM
Category:
Diploma Thesis , 2001 , Grade: very good
Price:
US$ 36.99
Successful Digital Transformation in Finance. Customer-Centricity and Future Business Models Beyond Smart Technologies
Autor:in:
Houssem Gharbi (Author)
Subject:
Economics - Finance
Category:
Bachelor Thesis , 2023 , Grade: 100
Price:
US$ 39.99
Recommendations for the Use of Voice Bots in Call Centers of the German Automotive Industry
Autor:in:
Laura Dahlhaus (Author)
Subject:
Business economics - Market research
Category:
Master's Thesis , 2019 , Grade: 1,0
Price:
US$ 42.99
Perceived Social Media Marketing Activities and Its Impact on Customer Retention and Consumer Attitude
A Study of UK Large Clothing Retailers
Autor:in:
Josephine Lawal (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Doctoral Thesis / Dissertation , 2016 , Grade: pass
Price:
US$ 42.99
Factors influencing customer satisfaction and behavioral intention. The airline industry in Malaysia
Autor:in:
Yusuf Balarabe Abdullahi (Author)
Subject:
Business economics - Customer Relationship Management, CRM
Category:
Master's Thesis , 2019 , Grade: 3.6
Price:
US$ 36.99
Service Delivery and Customer Satisfaction. The Case of Burayu Town Municipality, Ethiopia
Autor:in:
Ebisa Bakana (Author)
Subject:
Organisation and administration - Public administration
Category:
Research Paper (postgraduate) , 2020
Price:
US$ 36.99
Chatbots in Customer Experience. Application and Opportunities in E-Commerce
Autor:in: Anonymous
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Textbook , 2019
Price:
US$ 30.99
Reflection on customers’ knowledge and perceptions about marketing
Autor:in:
M.A. Undine Handorf (Author)
Subject:
Communications - Public Relations, Advertising, Marketing, Social Media
Category:
Master's Thesis , 2016 , Grade: 1
Price:
US$ 36.99
Unified Communications and Collaboration as a Key to Ameliorate the Customer Service Experience
Autor:in:
Roger Otto (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Bachelor Thesis , 2013 , Grade: 1,8
Price:
US$ 31.99
Customer Satisfaction Measurement on the Internet
Autor:in:
Katja Hofmeier (Author)
Subject:
Communications - Multimedia, Internet, New Technologies
Category:
Diploma Thesis , 1999 , Grade: 1
Price:
US$ 36.99
Integration of location based services into the social CRM strategy
How can Foursquare be used as a CRM tool throughout the customer relationship life-cycle?
Autor:in:
Annelie Roggenkamp (Author)
Subject:
Business economics - Offline Marketing and Online Marketing
Category:
Master's Thesis , 2012 , Grade: 1,0
Price:
US$ 41.99
Service Delivery and Customer Satisfaction. A Case Study of Addis Ababa City Administration
Autor:in:
Tewodros Tsega (Author)
Subject:
Business economics - Customer Relationship Management, CRM
Category:
Thesis (M.A.) , 2020
Price:
US$ 36.99
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