Complaining in Brunei English

"I would like to express my dissatisfaction about…"

Scientific Study , 2019 , 28 Pages , Grade: 1,3

Didactics for the subject English - Miscellaneous

The paper starts with the theoretical background providing a comprehensive overview giving general accounts on complaints, directness and politeness and then reviewing findings of complaints in Brunei English. The methodology chapter will present details on the data, the data collection procedure and the coding scheme used to classify the data. The fourth chapter includes most important findings which are relevant to answer the research questions. The discussion chapter will be used to look at the results in the light of previous findings and theories. At last, the paper will close with a summary of all relevant and noteworthy findings and will offer an outlook and ideas for future research worth investigating.

Table of contents

1. Introduction

2. Theoretical Background
2.1. Relevant Concepts: Complaints, Directness, Politeness
2.2. Complaints in Brunei English (BrunE)

3. Methodology
3.1. Data
3.2. Data Collection Procedure
3.3. Coding Scheme

4. Results
4.1. Complaint Move Components
4.2. Level of Directness
4.3. Level of Politeness

5. Discussion

6. Conclusion

References

• College: University of Bonn (IAAK)
• Grade: 1,3
• Author: Katja Grasberger (Author)
• Publication Year: 2019
• Pages: 28
• Catalog Number: V497960
• ISBN (eBook): 9783346013590
• ISBN (Book): 9783346013606
• Language: English
• Tags: complaining, brunei, english