The Impact of ERP on the Effectiveness of Business Process Management

Research Paper (undergraduate) , 2018 , 28 Pages , Grade: A-

Computer Science - Commercial Information Technology

Enterprise Resource Planning (ERP) is a software that consists of a group of applications and tools that aim mainly to monitor business functions, operations and processes across an organization, providing reliable information to different units of the company such as finance and accounting, sales and distribution, human resources and others. In addition, with the daily evolution of information technology, the ERP system has been progressing and building itself for the last two decades, until it took the shape we all know now.

On the other hand, Business Process Management (BPM) can be identified as the discipline that reaches for the maximum control and management of organizational structure and format of the business processes, which eventually leads to enhanced business process management.

This research paper is exploring the impact of ERP on the effectiveness of business process management by evaluating ERP potential development on business processes and how automation provided by ERP would affect these processes. In addition, this study aims to demonstrate the functionalities of ERP, and their possible positive effect the system may have on business performance, even though some studies argue that not all ERP implementation project succeed.

The paper is organized as follows: the first section will discuss ERP's definition, evolution and history, functionalities, the implementation stages of ERP systems, benefits of ERP and the cloud ERP and its types. The second section will discuss the definition of business processes management. In addition, the BPM methodologies including business process architecture, how to make the right choice for methodology and process classification framework. The last section will discuss and explore how investing in ERP can improve BPM by explaining the budget, time and plan needed for ERP systems and business processes re-engineering and system integration to match with the ERP systems. Also this section includes benefits and risks of ERP on BPM by evaluating ERP effectiveness and efficiency and assessing risks.

Table of Contents

1. Introduction

2. Literature Review
2.1 Enterprise Resource Planning (ERP)
2.1.1 ERP Definition
2.1.2 ERP Evolution and History
2.1.3 ERP functionalities
2.1.4 ERP Implementation
2.1.4.1 Implementation Strategies
2.1.4.2 Implementation Procedure
2.1.4.3 Implementation Challenges
2.1.5 ERP Benefits
2.1.6. ERP Model
2.1.6.1 Cloud ERP
2.1.6.1.1 Definition and Function
2.1.6.1.2 Cloud ERP Types
2.2 Business Process Management (BPM)
2.2.1 BPM Definition
2.2.2 BPM Methodologies
2.2.2.1 Construction of Business Process Architecture
2.2.2.2 Choosing the best methodology and the ten principles
2.2.3 The BPM map
2.2.3.1 Processes, activities and tasks
2.2.3.2 The Process Classification Framework
2.2.4 BPM Assessment
2.2.4.1 Maturity Assessment
2.2.4.2 Life Cycle Assessment
2.3 The Impact of ERP on BPM
2.3.1 Investing in ERP for BPM Improvement
2.3.1.1 ERP Implementation
2.3.1.2 Business processes re-engineering and system integration
2.3.2 Benefits and risks of ERP on BPM
2.3.2.1 ERP effectiveness and efficiency
2.3.2.2 Assessing risks
2.4 Research Gap

3. Methodology
Method and Description
Instrument
Sampling
Procedures

4. References

5. Appendix

• College: German University in Cairo
• Grade: A-
• Author: Shorouk Sherif (Author)
• Publication Year: 2018
• Pages: 28
• Catalog Number: V456255
• ISBN (eBook): 9783668905238
• ISBN (Book): 9783668905245
• Language: English
• Tags: impact, effectiveness, business, process, management