Information and Communication Technology Strategies to Improve International Competitiveness in the Wholesale and Retail Trade Sector

Research Paper (undergraduate) , 2018 , 46 Pages , Grade: 4.0

Business economics - Business Management, Corporate Governance

The study explored the Information and Communication Technology (ICT) strategies that managers of Barbados's wholesale trade businesses use to improve international competitiveness in Barbados. The resource-based view theory was the conceptual framework for this study. Data collection included semi structured interviews with 15 business managers, participant observation, and organizational document analysis. Data analysis and methodological triangulation revealed 4 themes that helped to understand the findings within the context of the research question and the purpose of the study. These themes included competitive position and response, internal factors, IT-specific factors, and ICT experiences. Implications of social change include providing business managers with specific knowledge on ICT strategies used to improve international competitiveness in Barbados and an understanding of desirable and undesirable perspectives held regarding these strategies.

Content

Introduction

Purpose of the study

Conceptual Framework

A Review of the Professional and Academic Literature
Geographical Context of the Study
The Caribbean Environment: Small and Constrained
Use of ICT in Wholesale and Retail Trade
ICT Strategies Used in Wholesale and Retail Businesses
Information Technology and Context
Information Technology and Business Performance
Use of RBV in Information System Research
RBV Concepts
The Role of Inhibitors
Summary of Important Points

Presentation of the Findings

Summary of Findings

Applications to Professional Practice

Implications for Social Change

Recommendations for Further Research

Summary and Study Conclusions

References

• Grade: 4.0
• Author: Seon Levius (Author)
• Publication Year: 2018
• Pages: 46
• Catalog Number: V412619
• ISBN (eBook): 9783668798496
• ISBN (Book): 9783668798502
• Language: English
• Tags: information, communication, technology, strategies, improve, international, competitiveness, wholesale, retail, trade, caribbean, Barbados, caricom, ICT