In this essay, we discuss a journal article on the influences, restrictions and the success factors that relate to the aspect of IT outsourcing, and associate the findings to assist the Ingleburn health care center's system development approach. The context of the paper is built upon IS outsourcing decisions and the related feedback gathered from IS managers at public universities in Spain. Although the universities resemble a dissimilar background compared to Ingleburn healthcare center, most of the research outcomes and characteristics can be applied in favor of the system development decision that Ingleburn needs to make. Since the Ingleburn case does not mention about the availability of any technical competencies that can handle the IS development task itself, a fair recommendation would propose that the health care center management should respond to a (customized) questionnaire based on the under mentioned research and arrive to a clear conclusion about their outsourcing options.
Inhaltsverzeichnis (Table of Contents)
- Abstract
- Introduction
- Description
- Critical Evaluation
- Conclusion and recommendations
- References
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This essay aims to analyze a journal article on IT outsourcing and its influence on the Ingleburn healthcare center's system development approach. The essay draws upon a survey of IS managers at public universities in Spain to provide insights into the factors that encourage or hinder outsourcing and contribute to its success.
- Influences and reservations regarding IT outsourcing
- Success factors for IT outsourcing projects
- Criteria for selecting external IS providers
- Application of research findings to the Ingleburn case study
- Recommendations for Ingleburn's IT outsourcing decision
Zusammenfassung der Kapitel (Chapter Summaries)
- Abstract: The essay introduces the topic of IT outsourcing and its relevance to the Ingleburn healthcare center's need for a new computerized system. It highlights the use of a survey conducted among IS managers at Spanish public universities as a source of information for this analysis.
- Introduction: This section introduces the Ingleburn case study, outlining the need for a new computerized system for administrative tasks and the lack of in-house IT expertise. It sets the stage for exploring the viability of outsourcing the system development.
- Description: This section summarizes the findings of the survey conducted among IS managers in Spain. The survey focused on influences, reservations, and success factors related to IS outsourcing. The results are presented in three typology groups: Perfectionist, Hesitant, and Cost-reducing.
- Critical Evaluation: This section offers an evaluation of the research methodology and its limitations. It discusses the strengths and weaknesses of the study, including the use of cluster analysis, the comprehensiveness of the survey, and the potential for generalization to other settings.
Schlüsselwörter (Keywords)
This essay explores key concepts related to IT outsourcing in healthcare, focusing on the following areas: IS outsourcing decisions, influences, reservations, success factors, selection criteria, typology groups, and the application of research findings to a specific case study. The study also draws on relevant empirical research on the impact of IT in healthcare settings, including administrative and clinical applications.
Frequently Asked Questions
Why is IT outsourcing relevant for the Ingleburn Health Clinic?
The clinic lacks in-house technical competencies to develop a new computerized system for administrative tasks. Outsourcing allows them to leverage external expertise for system development.
What are the main success factors for IT outsourcing?
Key success factors include clear communication, a well-defined contract, choosing the right provider, and maintaining internal management of the project goals.
What are common reservations about IS outsourcing?
Reservations often include concerns about data security, loss of control over IT processes, dependency on external providers, and hidden costs.
How can the findings from Spanish universities be applied to a health clinic?
While the settings differ, the decision-making processes regarding cost reduction, technical limitations, and the need for specialized software are universally applicable to IS management.
What are the three typology groups of IS managers mentioned?
The research identifies three groups: the Perfectionist (focus on quality), the Hesitant (cautious about risks), and the Cost-reducing (focus on efficiency and savings).
What is the recommendation for Ingleburn's management?
The management should use a customized questionnaire to evaluate their specific needs and risks before deciding on an outsourcing model that fits their administrative requirements.
- Quote paper
- Uddika Kahawatte (Author), 2009, The outsourcing of IS development for Ingleburn Health Clinic, Munich, GRIN Verlag, https://www.grin.com/document/271163
