This thesis will provide a broad knowledge on the roles and qualities expected from the leaders in the public service especially the political office holders and their impact on employees' performance in public service.
Incompetency in the public service as a result of leadership impacts. Therefore, this study is centre on the roles of leadership in the public service: the Roles of Political Office Holders in Nigeria. The objectives are to assess the roles of leadership in public service, examine the leadership qualities expected from the political office holders in public service and to assess the impacts of leadership on employees’ performance in public service. In getting adequate information for use in this research, literature reviews of previous works were used. Primary data were collected from public servants in Nigeria through the use of questionnaires and were analysed adequately by using frequency distribution and mean score.
After the analysis, it was found out that leadership trainings and implementation and maintenance were roles of leadership majorly agreed by the respondents. Competence, empowerment and listening are qualities mostly expected from political office holders in public service. Furthermore, Loss of confidence, incompetency and low turnover by public servant are the most negative impacts of leadership on employees’ performance in public service. Therefore, the study recommends that political office holders should create an adequate empowerment for public servants in order for them to give higher levels of service delivery, increased productivity, and commitment towards achieving the goals of governance.
TABLE OF CONTENTS
Title page
Certification
Dedication
Acknowledgement
Abstract
Table of content
List of Tables
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study
1.2 Statement of Research Problem
1.3 Research Questions
1.4 Aim and Objectives of the Research
1.5 Significance of the Study
1.6 Scope of the Study
1.7 Limitation of the study
1.8 Operational Definition of Terms
CHAPTER TWO: LITERATURE REVIEW
2.1 The Concepts of Leadership
2.2 The Roles of Leadership in Public Service
2.2.1 Administrative Accountability
2.2.2 Capacity Building / Leadership Trainings
2.2.3 Reframing
2.2.4 Implementation & Maintenance
2.2.5 Patriotism
2.2.6 Feedback Mechanism
2.3 The Leadership Qualities Expected from the Political Office Holders in Public Service
2.4 The Impacts of Leadership on Employees' performance In Public Service
CHAPTER 3: RESEARCH METHODOLOGY
3.1 Introduction
3.2 Research Design
3.3 Research Population
3.4 Sampling Frame
3.5 Data Collection Instruments
3.6 Procedure for Data Collection
3.7 Method of Data Analysis and Presentation
3.7.1 Frequency Distribution and Percentage
3.7.2 Mean Score
CHAPTER 4: DATA PRESENTATION AND ANALYSIS
4.1 Introduction
4.2 Data Analysis
4.2.1 Background Information of the Respondent
4.2.2 Leadership in Public Service
4.3 Discussion and Findings
4.3.1 Roles of Leadership in Public Service
4.3.2 Leadership Qualities expected from the Political Office Holders in Public Service
4.3.3 Impacts of Leadership on Employees' Performance in Public Service
CHAPTER FIVE: CONCLUSION AND RECOMMENDATION
5.1 Conclusion
5.2 Recommendation
5.3 Area of further research
REFERENCES
APPENDIX
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