This essay deals with the question, how performance can be managed and reviewed in High-reliability Organizations. Aviation operations are subject to operational hazards and their associated risks, and a health and safety management system (HSMS) provides a continuous systematic approach for managing these risks to an acceptable level by reducing their probability and/or consequence.
However, the HSMS ensures that operations are following operational and standard procedures (SOP).
Into organizational structures, HSMS is woven to provide for goal setting, planning, and measuring safety performance.
Table of contents
1. Introduction
2. HSMS
3. Safety supervision
4. Performance standards
5. Accountability
6. Culture of consequences
6.1. Positive reinforcement (R+)
6.2. Negative reinforcement (R-)
6.3. Punishment (P)
6.4. Extinction (E)
7. Conclusion
References
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